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INFORMATION

KEEPING YOU SAFE THIS SUMMER

FAQS

TRAVEL

ACCESSIBILITY

SAFETY & SECURITY

CONTACT US

KEEPING YOU SAFE THIS SUMMER

In order to gain access to Blackpool Rocks: The Return, all ticket holders aged 11 and over (children under 11 are exempt) will need to demonstrate their COVID-19 Status by providing either:

  • Proof of full vaccination – both doses received (with the second at least 14 days prior to the event)

or

  • Proof of a negative NHS Lateral Flow Test taken prior to travel on the day of arrival at the event

or

  • Proof of natural immunity based upon a positive PCR test within 180 days of the festival (including 10 days self-isolation following the result)

If you are resident in England, you can show your status easily via the NHS COVID Pass on the NHS App. For more information on how to do this, please click here.

We recommend that you screenshot or download a copy of your NHS COVID Pass prior to arrival so that you have it ready to show at the entry gates. Alternatively, you can print a copy and bring this with you.

If you don’t have access to a smartphone or computer, then you can call 119 to request a letter to demonstrate your vaccination status or online here. Please note that the letter can take up to 5 working days to reach you. This letter will be sent to the address registered with your GP.

If you cannot access your NHS COVID Pass or if you do not receive a vaccination status letter in time you will need to provide evidence of a negative NHS Lateral Flow Test, by reporting the result here and presenting your NHS email or text notification at the entry gates.

If you live in Scotland, you can obtain your full vaccination status here.

If you do not receive the letter in time, you will need to provide evidence of a negative NHS Lateral Flow Test, by reporting the result here and presenting your NHS email or text notification at the entry gates.

If you live in Wales, you can obtain your full vaccination status by following the instructions here.

If you cannot access your NHS COVID Pass you will need to provide evidence of a negative NHS Lateral Flow Test, by reporting the result here and presenting your NHS email or text notification at the entry gates.

All other ticket holders (international and those from Northern Ireland) will be required to provide evidence of a negative NHS Lateral Flow Test, by reporting the result here and presenting your NHS email or text notification at the entry gates.

If you are demonstrating your COVID-19 Status using an NHS Lateral Flow Test this should be taken prior to travel on the day of arrival at the festival. You can order NHS Lateral Flow Tests here or pick them up from any pharmacy or test site.

Once you have taken your test, you will need to report your result on the NHS website here. You will receive a text or email notification confirming your negative test result, to present on entry.

A positive result from an NHS Lateral Flow Test means it’s likely you had coronavirus when the test was done. You and anyone you live with must not attend the festival and self-isolate immediately. You are then advised to get a PCR test to confirm your result as soon as possible.

If you are using an NHS Lateral Flow Test to demonstrate your COVID Status, this will remain valid for 48 hours from the time you took the test. You will then need to re-test on the expiry of the initial 48 hour period.

If you are attending multiple concerts, when you return you will be required to demonstrate your valid COVID Status. Please ensure that you upload your re-test to the NHS website.

The wearing of Face Masks at the event is NOT mandatory, however customers are mindful to carry out their own risk assessment when considering if they should wear one. For example you may wish to wear a mask when in areas of the festival or event where the crowd is more dense or in queues.

A small bottle of hand sanitiser, no more than 100ml in volume, per person, is permitted into the event.

FAQS

Blackpool North Pier, Promenade, Blackpool, FY1 1NE

Blackpool Rocks: The Return will take place at Blackpool North Pier. 

Getting here by train? – Blackpool North Train Station is the closest train station to the venue and is approximately a 10 minute walk away from the train station. 

Getting here by car? – The full address is: Blackpool North Pier, Promenade, Blackpool, FY1 1NE. Please note street parking restrictions exist around the venue. 

 

General Admission and VIP doors open at 2pm and last entry will be at 5pm. The party will start at 2pm and finish at 11pm.

We would suggest arriving early to get to the front and experience the full Blackpool Rocks experience.

 

Please note that these are subject to change and cannot be guaranteed. We advise to turn up early.

All artists are appearing as part of a festival line-up and this is subject to change. We reserve the right to change the line-up or replace an artist due to illness or other associated issues. No refunds will be offered for artists that do not appear.

Tickets purchase via Ticketmaster will be mobile and you’ll need to show your ticket on your phone for scanning at the entrance to the event. Don’t worry if you’ve purchase tickets for your friends you can transfer the ticket to them via your Ticketmaster account.

Tickets can be purchased online at Ticketmaster

Tickets can also be purchased at Ticketline , Skiddle and Dice 

VIP tickets give you exclusive access to the premium viewing terrace, private bar and VIP entry lane.

The Box Office will be located on Church Street

If you have not received your digital tickets, please check your Ticketmaster online account or contact Ticketmaster by visiting help.ticketmaster.co.uk or your point of purchase.

Tickets are non-refundable. Please refer to the terms and conditions with your point of purchase.

Food and drink are not permitted however there are bars and food outlets within the venue.

Free drinking water will be available at the bars.

If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.

Food

Food will be available to purchase within the venue on the night.

Bars

We have a number of bars onsite selling alcoholic and non-alcoholic drinks. Blackpool Rocks operates the ‘Challenge 25′ policy. If you look under 25 please do not be offended if we ask you for proof of age when you buy alcohol.

Please bring proof of ID to show you are over 18. Recognised forms of ID are: Current UK Passport Current Driver’s License or Provisional License.

No, all food concessions and bars accept card payments however please ensure you bring sufficient cash.

If available, there will be Official band merchandise to purchase within the venue. Do not purchase from traders outside the venue as the merchandise is not genuine.

Smoke machines, strobe lights, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind.

You are permitted to bring required medication into Blackpool Rocks. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the event and ensure you keep it safe with you at all times.

There will be a cloakroom facility charged at £2 per item.

TRAVEL

From the M55 exit at junction 4, follow A583 into central Blackpool or for sat nav – postcode FY1 1HW.

Central Blackpool does have one-way systems and pedestrianised areas. You may wish to use one of the large, well sign-posted tourist car-parks close to the Promenade or there are 2 car-parks closer to the Winter Gardens.

A multi-storey facility is available within the Houndshill Shopping Centre. This is approx 150m from the Coronation Street entrance (lift access to the main areas of the Winter Gardens building) or approx. 300m from the Church Street entrance (ground level access to the main building)- the postcode of this car-park is FY1 4NY. This is a pay-on-return car-park.

Open air, ground level parking is also available on the corner of Adelaide Street and Alfred Street approx 200m from the Church Street entrance – the postcode of this car-park is FY1 4LA. This is a pay-&-display car-park.

Limited metered street-parking is also available close-by. St Johns Square is a shared use space and open to pedestrians only for long-periods. The Winter Gardens does not have on-site public parking.

A taxi rank is on Church Street, just a few minutes walk from the entrance to the building. Taxis may also drop off outside both entrances to the Winter Gardens subject to traffic restrictions.

Blackpool North Station is approximately 10 minutes walk from the Winter Gardens.

ACCESSIBILITY

Please purchase a ticket through Ticketmaster

Once you have purchased a ticket, please email hello@bplrocks.com if you have specific access requirements.

The Winter Gardens Blackpool welcomes visitors to a diverse range of events year-round delivered in our unique collection of theatres, ballrooms and meeting spaces. We are committed to ensuring every single visitor is offered an expectation surpassing experience.

All accessible information regarding The Winter Gardens can be found here: https://www.wintergardensblackpool.co.uk/your-visit/access

If you have specific accessible questions, please email hello@bplrocks.com

Smoke machines, strobe lights, pyrotechnics and other effects may be in use at this event. Anyone affected by these should bear this in mind.

You are permitted to bring required medication into Blackpool Rocks. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the event and ensure you keep it safe with you at all times.

SAFETY & SECURITY

We operate a strict over 18′s and over only policy on our door. If you’re lucky enough to look 25 or younger then play it safe and please bring your I.D with you to prevent any problems in gaining entrance to the event or to be served alcohol at the bars.

We have a number of restrictions for entrance into the event: Admission is subject to search and management reserve the right to refuse admission.

There are NO PASS OUTS. Smoking areas are available in special areas in the venue complex.

Tickets are scanned, and once scanned into the venue the tickets will not work.

Bags larger than an A4 piece of paper are not permitted. All bags are subject to a search so please avoid bringing one where you can as this would speed up your entry to the event.

Blackpool Rocks: The Return is strictly 18+.

Please bring proof of ID to show you are over 18. Recognised forms of ID are: Current UK Passport Current Driver’s License or Provisional License.

There will be a dedicated outside smoking area. Smoking is not permitted inside the venue.

It is a condition of entry on our licence that you allow yourself and your belongings to be searched by the Police or Event Security. They will carry out random searches when you are entering the event. Do not attempt to bring in illegal substances as if caught you will be ejected from the event and reported to the Police. We have trained first aid staff onsite at all times. If you see someone who appears to need assistance, please seek help from a nearby steward.

Further information can be obtained from the 24 hour National Drugs Helpline on 0800 77 66 00 or visit www.talktofrank.com

Lost property is situated at staff entrance, items kept for 1 month then destroyed, appropriate ID/Proof to claim any items found contact no 01253 629748

We advise against bringing valuables to the event, however, if you choose to do so please keep them hidden from view where possible.

Once you leave The Winter Gardens, you will not be allowed back in.

CONTACT US

For ticketing issues please contact Ticketmaster Customer Services on help.ticketmaster.co.uk

For any other enquiries, visit our Information page

If you still can’t find the answer to your enquiry then you can contact us below or on any social media platform

If you are an accessible customer, please purchase a Blackpool Rocks: The Returns ticket through Ticketmaster.

If you have specific requirements, please email: hello@bplrocks.com

All accessible information regarding The Winter Gardens can be found here: https://www.wintergardensblackpool.co.uk/your-visit/access